FAQ

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. iPhone: Settings › your name › Subscriptions › DailyCumulus. Android: Google Play Store › your profile › Payments & subscriptions › Subscriptions. Deleting the app or your account doesn't cancel it.

I got a new phone. How do I get Premium back?

Install DailyCumulus, sign in with the same account, then open Premium and tap Restore purchases. Use the same Apple ID or Google account you paid with.

Can I get a refund?

Payments go through the App Store or Google Play, so refunds are handled there: Apple at reportaproblem.apple.com, Google from your Google Play order history. If you were charged twice or something went wrong on our side, email us. Details are in our Terms.

How do I delete my account?

In the app, go to Profile › Settings › Delete account. You can also request deletion here.

Where are my entries stored?

On the free plan, your entries are stored only on your phone. You can save a backup file anytime in Profile › Settings › Your data. With Premium, they're also backed up to the cloud. For details, see our Privacy Policy.